Vacancy: Specialist, Point of Sale – Strategy and Innovation at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


We are recruiting to fill the position below:


Job Title: Specialist, Point of Sale – Strategy and Innovation


Job Identification: 1316

Location: Victoria Island, Lagos

Job Schedule: Full time

Job Category: MTN Level 2

Division: MoMo Payment Service Bank

Reports To: Manager – QA and MoMo Apps



Maintain regular liaison with all existing accounts in a segment to gather customer experience feedback and resolve issues, if any

Work closely with the Business Development team to scan environment for new clients/project opportunities and assist in building business proposals to foster growth

Analyze customer base trends and highlight areas of the business that needs to be developed further to increase segments’ usage, revenue, and retention

Collaborate with the overall payments and ecosystem internal and external partners, and cross-functional internal teams to define and deliver programs

Work closely with Manager QA and MoMo apps to deploy products and services among the assigned business segments

Gather business demand from prospective/existing clients and highlight key requirements to the Manager QA and MoMo apps

Assist Manager QA and MoMo apps in configuring and rolling out specific products and solutions to the assigned business segment

Act in the capacity of a customer success executive and gather segment level feedback on product performance and highlight key issues/gaps to Manager QA and MoMo apps

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Assist Manager QA and MoMo apps in escalating major product issues to the group P&S team and suggest recommendations to improve product performance

Develop a clear Stakeholder engagement model with the required cadence plan

Assist the Commercial Operations team and Manager QA and MoMo apps in designing go-to-market strategies to drive payments

Leverage network and key associations in assigned segments and position MoMo PSB as a key player

Educational Qualification and Experience


First Degree in any related discipline

Fluent in English

3 – 7 years’ experience which includes:

Experience in Payments or Business Development or allied field

Experience in Fintech, banking or Mobile Money is preferred

Experience working in a global/multinational enterprise with a good understanding of emerging markets





How to Apply

Interested and qualified candidates should:

Click here to apply


Application Deadline 16th May, 2022 at 23:59

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